At LuxeJewellery, We don’t accept returns due to hygiene and potential quality concerns, as once the jewellery has been handled, it may no longer meet the highest standards we hold for our jewellery . However, customer satisfaction is incredibly important to me, and we are committed to making sure you’re happy with your purchase. If you have any concerns or issues we are always here to assist and will do our best to find a solution that works for you. You can contact via email : [email protected]